Any cancellations or re-arrangements require 48-hours notice or will be charged as usual.
Learners must be of legal age to drive and produce a valid UK/Northern Ireland provisional Category B driving licence.
For Motorway, Pass Plus or Refresher lessons a full valid licence must be produced.
Learners must meet the minimum eye test requirements. If glasses or contact lenses are worn in order to meet this requirement then they must be worn at all times when driving. You will be asked about this prior your driving lessons.
Learners must not be under the influence of drugs or alcohol when taking lessons. Any prescribed medication that may affect driving must be declared to the instructor and to the DVLA medical board.
Each lesson will begin when the learner enters the car provided that the learner enters the car at the arranged/pre-booked time.
If the learner is not present at the arranged meeting point the instructor will wait for 15 minutes, during which time the instructor will attempt to contact the learner. After this period, and if no contact has been made, the instructor will leave and the learner charged for the lesson.
Where the instructor may arrive slightly late for a lesson due to circumstances beyond his/her control, the instructor will make efforts to extend the finish time of the lesson by the same amount of time or add the time on to the following lesson.
If the learner wishes to cancel or rearrange a lesson then 48-hours prior notice is required, otherwise, the learner will be charged for the period booked.
When pre-payments have not been made, then payments for lessons are due at the beginning of each lesson. Payments can be made by cash or cheque.
A separate charge is made for the use of the training car during a driving test. Please refer to the price list.
The learner may be permitted to use the training car for their driving test only if the instructor is satisfied that they have reached the required standard. The DVSA rules do not allow Learners to take driving tests for the experience.
The learner agrees to pay the cost of penalty notices, uninsured damage to the vehicle and any other non-recoverable costs incurred during a driving test.
East London’s Finest Driving School will make every effort to substitute another instructor if the regular instructor is unable to attend a driving test appointment.
East London’s Finest Driving School has no responsibility if a driving test is cancelled by the DVSA for any reason or if the learner fails the eyesight test.
East London’s Finest Driving School will be responsible and will reimburse the learner‘s costs if the test is cancelled due to the condition of the test vehicle.
All prepaid lesson prices will be honoured for a period of six months. Any unused lessons after this period has elapsed shall be liable to have any lesson price increases made during the period applied retrospectively.
Vouchers are valid for a period of six months only. In exceptional circumstances, and at the discretion of East London’s Finest Driving School Driving School, vouchers may be honoured after this period but any lesson price increases will be applied.
Pre-payments of lessons and deposits for Intensive Courses are not refundable.
The learner agrees that East London’s Finest Driving School Driving School and/or the instructor have no liability to the learner for any loss, injury or damage. Statutory rights are not affected.
East London’s Finest Driving School Driving School reserves the right to waive any clause for the benefit of the learner at its sole discretion.
Such waiver shall not oblige The East London’s Finest Driving School Driving School to repeat the waiver on any subsequent occasion.
It is hoped that a learner should not find cause for complaint, but in the event of a complaint, the learner should try to resolve the issue with the instructor. If an agreement cannot be reached the learner may take the complaint to the ADI Registrar, DVSA, Stanley House, 56 Talbot Street, Nottingham, NG1 5GU.